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Refund Policy

A legal disclaimer

All BellaB soap products are handcrafted in small batches using natural ingredients. While we use skin-loving oils and herbs, we are not medical professionals and do not make any medical claims.

  • These products are not intended to diagnose, treat, cure, or prevent any disease.

  • Please read each ingredient list carefully and perform a patch test before use.

  • Discontinue use if irritation occurs and consult a healthcare provider.

  • Individuals with allergies, skin conditions, or sensitivities should consult a medical professional before use.

  • BellaB is not liable for any individual reaction to any particular ingredient.

By purchasing our products, you acknowledge that you have read and understood this disclaimer.

Refund Policy 

At BellaB, we take pride in creating premium handcrafted soaps with care and quality ingredients. Due to the nature of our products, we do not accept returns or exchanges. However, your satisfaction is very important to us.

Refunds or replacements may be considered on a case-by-case basis if:

  • Your order arrives damaged

  • You receive the wrong item

To request a refund or replacement, please email us at bbellas.homemade.soap@gmail.com within 7 days of receiving your order. Include your order number, a description of the issue, and a photo (if applicable). We will respond promptly to resolve the matter.

Please Note:

  • We are not responsible for delays or damages caused by the shipping carrier.

  • We do not offer refunds for personal preferences (e.g., scent dislike, sensitivity).

  • All approved refunds will be processed to the original method of payment.

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